Privacy Policy – NB Solution Inc.

Effective date: September 23, 2022
Last updated: June 13, 2025

By browsing our website or using our services, you acknowledge that you have read and understood this policy and consent to the processing of your personal information in accordance with this policy and applicable laws, including Quebec's Law 25 on privacy protection.

1. Purpose of the Privacy Policy

Protecting your privacy is essential to us. This policy is intended to govern the collection, use, disclosure, retention, and protection of your personal information and to inform you of your rights in this regard.

2. Person Responsible for Personal Information Protection

Marie-Thérèse Bogni
Email: info@nbsolution.link
Phone: 418 800 2030

You may contact our privacy officer with any questions or requests to access, correct, or withdraw consent regarding your personal information.

3. How We Obtain Consent

We collect personal information with your explicit or implicit consent, depending on the context. This consent can be withdrawn at any time, subject to legal or contractual obligations. Withdrawing consent may limit our ability to provide you with certain services.

4. Purposes of Data Collection

• To provide our professional services
• To communicate with you about our offers, news, or events
• To personalize your experience on our website or platforms
• To manage our contractual and business relationships
• To process job applications or collaboration offers
• To comply with our legal and regulatory obligations

5. Personal Information Collected

We may collect the following types of personal information:

• First and last name
• Email address
• Phone number
• Professional information (job title, company)
• IP address and browsing data
• Content of your messages or form submissions
• Resumes, cover letters, and other professional documents

6. Purposes of Data Processing

• Providing and managing contracted services
• Responding to your inquiries
• Sending communications (newsletters, surveys, offers)
• Performance analysis and service improvements
• Security, fraud prevention, and legal compliance

7. Processing Methods

We process your information using secure digital means. Access to this data is limited to authorized personnel, according to their roles at NB Solution. We apply privacy by design and by default principles in our systems and processes.

8. Access, Correction, and Your Rights

You may at any time:

• Access your personal information
• Request corrections if the data is inaccurate or incomplete
• Withdraw your consent
• Request deletion or portability of your data, when applicable

To exercise your rights, contact us at info@nbsolution.link. We will respond within 30 days.

9. Disclosure to Third Parties

Your information may only be shared with third parties in the following situations:

• Trusted technology providers and partners acting on our behalf (e.g., cloud hosting, CRM)
• Service providers contracted for project execution
• Government authorities if required by law

These third parties are subject to confidentiality agreements and appropriate security safeguards.

10. Transfers Outside of Quebec

If some of your data is hosted or processed outside Quebec, we ensure that such transfers comply with legal requirements and that adequate safeguards are in place (e.g., contractual clauses, audits, or recognized security certifications).

11. Cookies and Similar Technologies

We use cookies to:

• Improve site navigation
• Analyze audience and site performance
• Personalize content

You can configure your browser to refuse cookies, but this may affect some site features.

12. Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to meet our legal obligations, in accordance with our internal retention and destruction policies.

13. Privacy Incidents

In the event of a privacy incident that presents a risk of serious harm, we will promptly notify affected individuals and Quebec's Commission d’accès à l’information as required by Law 25.

14. Changes to This Policy

This policy may be updated at any time. Any significant changes will be communicated via our website or by email. The most recent version published online takes precedence over all previous versions.

Contact Us

NB Solution Inc.
2039-5955 rue St-Laurent, Lévis, QC, G6V 3P5
Email: info@nbsolution.link
Phone: 418 800 2030